The Collective
Project
Product Ecosystem
Description
The Collective is a global B2C CoLiving startup based in London.
In preparation for massive expansion and growth, I was brought in to work directly with executive leadership by leading the creation of digital services building a team to support it.
Services
Service Design
Product Design
Digital Operations
Deliverables
Customer app
Product ecosystem
Product roadmaps
Future vision
Budgets, staffing plans, org structure
Results
Reduced development costs ~£10M/year
Reduced staffing costs ~ £3M/year
Strategic alignment across all cross-functional departments
